"The players and parents like that it's a text message. They don't have to be by a computer to get it. Most of them have their cell phones with them, so it's a lot quicker and easier for them to receive the information."

Sports Director

Greenwood Family YMCA

Content

Test Your Cell Phone

Does RainedOut work with your mobile phone?

Try a simple test below to determine if your device will receive Short Message Service (SMS) text messages from RainedOut.

 

If you did not receive the test:

  1. Please double-check the phone number entered for any miskeyed numbers.
     
  2. Is your phone within service range? Most cell phones have an antenna icon on the display screen that shows the strength of your current signal. If your signal is weak or out of range, please move your phone to a location with a better signal for enough time to receive the test message.
     
  3. If you have a strong signal, does your cell phone service plan include SMS text messaging? Not all cell phone plans include text messaging or you may have opted-out of that service option, so you may need to contact your service provider to add text messaging service to your plan.
     
  4. You may not have a compatible texting plan. Not all text messaging plans allow messages from services such as RainedOut. Your text plan may include "mobile-to-mobile" texting, but not allow messages from online services. Please check with your service provider to ensure that your text service is not limited to mobile to mobile text. This is especially true for pre-paid cell phones.
     
  5. Have you set up a personal firewall on your mobile device to block unknown senders of messages? If so, please add Omnilert.net, RainedOut.net, and RainedOut shortcode 84483 to your whitelist of approved senders.
     
  6. Some wireless providers will not deliver text messages if your cell phone bill is not paid in full. If you have payments outstanding, you may be able to receive phone calls, but not text messages until your account is in good standing.
     
  7. If you have been getting text messages from RainedOut but they've suddenly stopped, the group you are following may have stopped issuing alerts - check the group's RainedOut Page to see if this is the case.  If not, this is likely an issue with your wireless provider. Please contact your carrier and inform them that you are no longer able to receive messages from RainedOut (shortcode: 84483).